Chủ Nhật, 9 tháng 10, 2016
It has come to this: Samsung has temporarily halted production of the Galaxy Note7 smartphone, according to a report from Korea's Yonhap News Agency. The development follows a series of major moves related to the device on Sunday by the likes of AT&T and T-Mobile. Both wireless companies announced an immediate halt of sales of the replacement version of the Note7. The replacement version of the Note7 was meant to address initial reports of exploding Note7 devices. However, in recent days, some users with replacement Note7 devices have also reported incidents of exploding Samsung smartphones. The report from the South Korean news agency cites "an official at a supplier for Samsung." Samsung's decision to completely take its best reviewed smartphone ever off the market is a huge hit to the company's reputation and seriously hobbles its efforts as it attempts to compete with chief rival Apple and its new iPhone 7. As of this writing, the company has not made an official announcement on its website regarding production of the Note7, and the company has not responded to attempts by Mashable to reach the company on Sunday.
Thứ Sáu, 16 tháng 9, 2016
Note7 owners won't have to wait much longer for a replacement device. With Samsung's official recall of the Note7 now underway, carriers have started to lay out when their customers can expect replacement devices. Verizon, T-Mobile, Sprint, AT&T and US Cellular have all confirmed they will have replacement devices available at their retail locations by Sept. 21. Samsung also says it expects to have replacements ready "no later" than that day. In the meantime, the U.S. Consumer Product Safety Commission (CPSC) is advising people who purchased a Note7 prior to Sept. 15, to "immediately stop using and power down" the handset. Affected devices can be returned and exchanged at the same location where they were purchased. Additionally, Samsung is offering a $25 credit or gift card to those affected by the recall. Samsung's recall followed dozens of reports that its Note7 had exploded — likely due to a faulty battery. The company also plans to release a software update in South Korea that will help address the issue, though it's not clear if it will be available in other countries as well. If you're not sure if your device is affected by the recall, Samsung has a form on their website where you can enter your device's serial number to check if it should be replaced.
Note7 owners won't have to wait much longer for a replacement device. With Samsung's official recall of the Note7 now underway, carriers have started to lay out when their customers can expect replacement devices. Verizon, T-Mobile, Sprint, AT&T and US Cellular have all confirmed they will have replacement devices available at their retail locations by Sept. 21. Samsung also says it expects to have replacements ready "no later" than that day. In the meantime, the U.S. Consumer Product Safety Commission (CPSC) is advising people who purchased a Note7 prior to Sept. 15, to "immediately stop using and power down" the handset. Affected devices can be returned and exchanged at the same location where they were purchased. Additionally, Samsung is offering a $25 credit or gift card to those affected by the recall. Samsung's recall followed dozens of reports that its Note7 had exploded — likely due to a faulty battery. The company also plans to release a software update in South Korea that will help address the issue, though it's not clear if it will be available in other countries as well. If you're not sure if your device is affected by the recall, Samsung has a form on their website where you can enter your device's serial number to check if it should be replaced.
Note7 owners won't have to wait much longer for a replacement device. With Samsung's official recall of the Note7 now underway, carriers have started to lay out when their customers can expect replacement devices. Verizon, T-Mobile, Sprint, AT&T and US Cellular have all confirmed they will have replacement devices available at their retail locations by Sept. 21. Samsung also says it expects to have replacements ready "no later" than that day. In the meantime, the U.S. Consumer Product Safety Commission (CPSC) is advising people who purchased a Note7 prior to Sept. 15, to "immediately stop using and power down" the handset. Affected devices can be returned and exchanged at the same location where they were purchased. Additionally, Samsung is offering a $25 credit or gift card to those affected by the recall. Samsung's recall followed dozens of reports that its Note7 had exploded — likely due to a faulty battery. The company also plans to release a software update in South Korea that will help address the issue, though it's not clear if it will be available in other countries as well. If you're not sure if your device is affected by the recall, Samsung has a form on their website where you can enter your device's serial number to check if it should be replaced.
Note7 owners won't have to wait much longer for a replacement device. With Samsung's official recall of the Note7 now underway, carriers have started to lay out when their customers can expect replacement devices. Verizon, T-Mobile, Sprint, AT&T and US Cellular have all confirmed they will have replacement devices available at their retail locations by Sept. 21. Samsung also says it expects to have replacements ready "no later" than that day. In the meantime, the U.S. Consumer Product Safety Commission (CPSC) is advising people who purchased a Note7 prior to Sept. 15, to "immediately stop using and power down" the handset. Affected devices can be returned and exchanged at the same location where they were purchased. Additionally, Samsung is offering a $25 credit or gift card to those affected by the recall. Samsung's recall followed dozens of reports that its Note7 had exploded — likely due to a faulty battery. The company also plans to release a software update in South Korea that will help address the issue, though it's not clear if it will be available in other countries as well. If you're not sure if your device is affected by the recall, Samsung has a form on their website where you can enter your device's serial number to check if it should be replaced.